Terms & Conditions
1. Introduction
These Terms and Conditions govern the use of this website and the purchase of travel products and services offered by The Sharing Group ("we", "us", "our").
By accessing this website or making a booking, you agree to be bound by these Terms and Conditions.
2. Booking Conditions
All bookings are subject to availability and confirmation by the relevant supplier, including airlines, hotels, tour operators, transfer providers, and other travel service providers.
A booking is not confirmed until full payment or the required deposit has been received, and written confirmation has been issued.
3. Pricing
All prices are displayed in local currency.
Prices are subject to change without notice until a booking is confirmed.
We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.
4. Deposits and Payments
A deposit may be required to secure a booking.
Final payment must be received by the due date specified at the time of booking.
Failure to pay by the due date may result in cancellation of the booking and forfeiture of any deposits paid.
5. Cancellations and Amendments
Cancellation fees may apply and vary according to the supplier's terms and conditions.
Requests for amendments are subject to supplier approval and may incur additional fees.
No refunds will be provided for unused services, no-shows, or early departures unless otherwise stated by the supplier.
6. Travel Insurance
We strongly recommend that all travellers obtain comprehensive travel insurance covering:
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Medical expenses
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Cancellation costs
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Personal liability
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Loss of luggage and personal belongings
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Travel delays and interruptions
Travel insurance is the traveller's responsibility unless expressly included in the package.
7. Passports, Visas and Health Requirements
Travellers are responsible for ensuring they hold valid passports, visas, permits, vaccinations, and other required travel documentation.
We accept no responsibility for any losses arising from failure to obtain the necessary documentation.
8. Supplier Responsibility
Travel products and services are provided by independent suppliers.
We act as an agent for these suppliers and are not responsible for their acts, omissions, errors, delays, insolvency, or failure to provide services.
Any disputes relating to the provision of travel services should be directed to the relevant supplier.
9. Changes by Suppliers
Travel arrangements may be altered due to circumstances beyond our control, including weather conditions, natural disasters, government restrictions, airline schedule changes, or operational requirements.
We will make reasonable efforts to notify travellers of any significant changes.
10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
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Indirect or consequential losses
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Personal injury or illness occurring during travel
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Loss, theft, or damage to personal belongings
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Delays, cancellations, or interruptions caused by third parties or events beyond our control
Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws.
11. Website Content
While we strive to ensure information on this website is accurate, we do not guarantee the accuracy, completeness, or suitability of any content.
Images are for illustrative purposes only and may not represent the exact product or service purchased.
12. Intellectual Property
All content on this website, including text, graphics, logos, images, and designs, remains the property of The Sharing Group and may not be reproduced without written permission.
13. Privacy
Personal information is collected and handled in accordance with our Privacy Policy.
By using this website, you consent to the collection and use of your information as described in that policy.
14. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
15. Contact Details
For questions regarding these Terms and Conditions, please contact:
The Sharing Group
Email: info@thesharinggroup.com.au